Active Listening Skills for Leaders


To Register: Click HERE or call PSATS at (717) 763-0930.


Workshop Title:

Active Listening Skills for Leaders

(Part of PSATS' Leadership Academy Series)


Description:

How do you know that what you said is what was heard by an employee? How do you deal with a difficult employee? How do you address an angry constituent?

The Situational Leadership model, which is the most comprehensive, up-to-date, and practical method of effectively managing and developing people, time, and resources in the world, makes clear that leaders need to have open lines of communications with their employees and the public that they serve. Listening skills are critical to communicate to others the vision or plan of your organization. This training will explore the key components of active listening as well as look at the blocks to open communications.

Instructor: Harris Gubernick, Leadership Consultant


Locations and Dates:
 

CUMBERLAND COUNTY

September 19, 2012

PSATS Educational Center
4855 Woodland Drive
Enola, PA 17025
717-763-0930
www.psatsmeetingcenter.com

CANCELLED DUE TO LOW REGISTRATIONS!

ALLEGHENY COUNTY

October 12, 2012

South Park Township Building
2675 Brownsville Road
South Park, PA 15129
412-831-7000
www.southparktwp.com

CANCELLED DUE TO LOW REGISTRATIONS!

MONTGOMERY COUNTY

October 17, 2012

Limerick Township Building
646 West Ridge Pike
Limerick, PA 19468
610-495-6432
www.limerickpa.org

 

 

 

 

 

 

 


Time:

  • Registration: 12:30 p.m.
  • Course Time: 1 – 4 p.m.

Registration Fee:

  • PSATS Member* – $75
  • PSATS Non-Member – $100

* To qualify as a PSATS member, the registrant must have paid current annual membership dues to PSATS or its affiliates (solicitors, engineers, planners and emergency management associations).


Cancellations/Refunds:

Cancellations must be received in writing by faxing to 717-763-9732 or sending an email to cancellations@psats.org. Refunds will be determined by the date of the fax or email. 

A cancellation received less than 10 business days before the session you are registered for is subject to a $20 processing fee for refunds.

Those who cancel within 2 business days of the session date or do not attend forfeit the full registration fee which, if unpaid, will be invoiced.


To Register: Click HERE or call PSATS at (717) 763-0930.